Privacy policy
Last updated: November 7, 2026
Relika (117 Kramim St., Beit Aryeh, Israel, [email protected]) is the controller of the personal data collected by "Player Labs". This policy explains what we collect, why, and your rights, under the Israeli Privacy Protection Law and, for customers in the European Union, the GDPR.
What we collect
- Order details you give us: name, email, phone and shipping address.
- Order and payment status (card details go directly to the payment provider).
- Basic technical data (IP address, browser) for security and fraud prevention.
- Your cart is stored only in your browser (localStorage). We do not use advertising or tracking cookies.
Why we use it (legal basis)
- To deliver your order and provide customer service — necessary for our contract with you.
- To keep invoices and order records — our legal obligations.
- To prevent fraud and keep the site secure — our legitimate interest.
- Marketing emails — only with your consent, which you can withdraw at any time.
Who receives it
Only what each one needs: our supplier and the carriers (name, address, phone — to ship your parcel), the payment provider (PayPal), our email provider, and our hosting provider. Some of them are outside your country, including in China (the supplier) and the United States. These transfers are necessary to perform your order. We do not sell your personal data.
How long we keep it
Order records are kept for as long as tax and accounting law requires (up to 7 years); marketing consent until you withdraw it.
Security and your rights
Personal data is stored encrypted. You may ask to access, correct or delete your data, to restrict or object to its use, or to receive it in a portable format, by writing to [email protected]. Customers in the EU may also complain to the data protection authority of their country.