Skip to content
Test mode — no real charges
Player Labs

Shipping & returns

Last updated: November 7, 2026

Where we ship

We currently ship to the United States. Checkout accepts only these countries.

Delivery times

Products ship directly from our suppliers abroad. Estimated delivery is 2–4 weeks from order confirmation and may be longer around holidays. A tracking number is emailed to you and shown on the order tracking page as soon as the parcel ships.

Shipping fees

The shipping fee is shown in the cart before payment. Orders of $49.00 or more (after any bundle price) ship free.

Import VAT and customs

EU orders: import VAT (about 17–27%, depending on the country) and the carrier’s handling fee are not included in our price and are collected by the carrier on delivery. United States and Israel: we add no taxes at checkout; if customs charge a duty or tax, it is payable by the recipient. Details are in the terms.

Late parcels

If your parcel has not arrived 30 days after confirmation, write to [email protected]. If it was lost we will resend it or refund you in full.

Returns

You may cancel within 14 days of delivery as described in the terms (in the EU, with no fee and no reason needed). Contact [email protected] with your order number for return instructions; return postage is paid by you.

Damaged or wrong item

Send us a photo within 14 days and we will replace it or refund you, at no cost to you.

Added to your cart! 🎉

Loading…