Shipping & returns
Last updated: November 7, 2026
Where we ship
We currently ship to the United States. Checkout accepts only these countries.
Delivery times
Products ship directly from our suppliers abroad. Estimated delivery is 2–4 weeks from order confirmation and may be longer around holidays. A tracking number is emailed to you and shown on the order tracking page as soon as the parcel ships.
Shipping fees
The shipping fee is shown in the cart before payment. Orders of $49.00 or more (after any bundle price) ship free.
Import VAT and customs
EU orders: import VAT (about 17–27%, depending on the country) and the carrier’s handling fee are not included in our price and are collected by the carrier on delivery. United States and Israel: we add no taxes at checkout; if customs charge a duty or tax, it is payable by the recipient. Details are in the terms.
Late parcels
If your parcel has not arrived 30 days after confirmation, write to [email protected]. If it was lost we will resend it or refund you in full.
Returns
You may cancel within 14 days of delivery as described in the terms (in the EU, with no fee and no reason needed). Contact [email protected] with your order number for return instructions; return postage is paid by you.
Damaged or wrong item
Send us a photo within 14 days and we will replace it or refund you, at no cost to you.